Support Eligibility Criteria

NHS employees in South Wales with an NHS email address or valid identity card are eligible to receive all our courses free: We apologise for restricting our services to South Wales; Currently, our centres are based in South Wales.

Volunteers working in Wales with registered charities or not for profit organisations are eligible to receive all our courses free and will be required to supply a letter from the charity or organisation, confirming they are a volunteer when booking a course or services. We apologise for restricting our services to South Wales; Currently, our centres are based in South Wales.

Our driving force is to equip everyone with the tools to ultimately come to terms and overcome their well-being and any psychological health issues through self-care. Our role is to start you on your personal journey and support you along that course for as long as you need, before giving you the independence with your new skills and coping mechanisms to self-care.

Our online stress and well-being test is free to every client, and a confidential way to find out about your stress and where you are at this juncture in your life. This is a simple yes/no questionnaire that will help to indicate if you are suffering from stress, anxiety or depression.

All clients requesting the free appointment must complete the online questionnaire. Please click this link which will direct you to our Contact Us page where you can request a link to the online questionnaire that must be complete before we make your appointment.

Clients receiving any of the following benefits are eligible to receive our free support services.

  • Standard state retirement pension
  • Housing benefit
  • Income support
  • Working tax credit
  • Council tax benefit (not 25 per cent single person discount)
  • Income-based jobseeker’s allowance
  • Income-based employment and support allowance
  • Universal credit
  • Child tax credit
  • you’re on a low income or unemployed
  • You’re age 16 to 17 working or unemployed
  • If you’re 18 or over and studying or training full or part-time

Confirmation of a client’s financial circumstances may be required. Please keep checking our website for updates; there may be changes from the time. Our policy is one of openness and transparency. If you think you do not fit into any of the above categories, or you need any further information, please contact us.

ISMA Approved Stress Management and Well-being Course

The cost of our course is £100. The charity will match fund 70% of the fee you pay, reducing the cost to £30 for clients who are not eligible to receive free support. With the discounted fees paid, we reinvest 100% to help and support, vulnerable individuals and families affected by mental health issues.

FAQ If you’re a charity, why do you sometimes charge a subsidised fee?

Dignity Street Foundation is a Registered Charity (CIO) Number: 1177171 as a Charity we receive no Government funding to deliver our courses or support services. Therefore, sometimes we need to make a small charge that goes to help our Activity Based Costing (ABC).

For example, each session for professional advice and support cost the charity £80.00

Mental health and Well-being courses and cost £100 per person.

We also have fixed overheads, rent, electricity, broadband, phones, heating, insurance, volunteers travelling expenses Etc.

Regularly we review our fees and always try to keep the cost of courses and support services as low as possible.

By working with our charity, clients gain significant advantages; firstly, they benefit from at least 70% match funding towards any fees they would typically pay for our mental health services.

With the discounted fees clients pay, we reinvest 100% of the fees we charge to help, and support, vulnerable individuals and families affected by mental health issues in Wales. These are people whom our already stretched NHS services are struggling to help, that is why your support allows us to provide mental health services to help clients experiencing stress, anxiety, depression and burnout.