Support for Eligible Individuals

During these challenging times, and because of the high demand for our services Dignity Street must apologise to all new clients, we currently have a waiting list of four months for our Mentoring and Counselling support services. We are unable to accept any new clients If you would like to register on our waiting list, please complete the Contacts Us form, and we shall contact you when we have sessions available on the basis the first clients to register are first to be contacted.

Dignity Street was incorporated to help promote and preserve the good mental and physical health of those suffering from, or who are at risk of developing stress anxiety depression or burnout regardless of their ability to pay for treatment. Depending on the economic circumstances of a client dignity street provides mental health support services on a sliding scale from Subsidised to Free by our Foundation.

NHS employees in Wales with an NHS email address or Valid Identity Card are eligible to receive our service free: We apologise for restricting our services to Wales; we are a local charity based in Wales.

Clients receiving any of the following benefits are eligible to receive our free support services.

  • Standard state retirement pension
  • Pension credit you and your partner have £16,000 or less in savings between you
  • Housing benefit
  • Income support
  • Working tax credit
  • Council tax benefit (not 25 per cent single person discount)
  • Income-based jobseeker’s allowance
  • Income-based employment and support allowance
  • Universal credit
  • Child tax credit
  • you’re on a low income or unemployed
  • You’re age 16 to 17 working or unemployed
  • If you’re 18 or over and studying or training full or part-time

Confirmation of a client’s financial circumstances may be required. Please keep checking our website for updates; there may be changes from the time. Our policy is one of openness and transparency. If you think you do not fit into any of the above categories, or you need any further information, please contact us.

FAQ If you’re a charity, why do you charge a subsidised fee?

Dignity Street Foundation is a Registered Charity (CIO) Number: 1177171 as a Charity we receive no Government funding to deliver our courses or support services. Therefore, sometimes we need to make a small charge that goes to help our Activity Based Costing (ABC).

Example, six sessions of mentoring/counselling cost the charity a minimum of £150.00 for each person.

Mental health and Well-being two day courses and support cost a minimum of £300.00 for each person.

We also have fixed overheads, electricity, broadband, phones, heating, insurance, volunteers travelling expenses Etc.

Regularly we review our fees and always try to keep the cost of courses and support services as low as possible.

By working with our charity, clients gain significant advantages; firstly, they benefit from at least 50% match funding towards any fees they would typically pay for our mental health services or support.

With the discounted fees clients pay, we reinvest 100% of the fees we charge to help, and support, vulnerable individuals and families affected by mental health issues in Wales. These are people whom our already stretched NHS services are struggling to help, that is why your support allows us to provide mental health services to help clients experiencing stress, anxiety, depression and burnout.